Contact Us
Got a question about something you've read on swet-trial.co.uk, spotted an error in one of our comparisons, or want to flag a new casino for us to look at? This page covers how to reach us and what we can (and can't) help with.
How to reach the team
The quickest way to contact us is by email at [email protected]. Include as much detail as you can — the brand name, the page you're referring to, and what you'd like us to check or change. We aim to respond within a few working days, though it can take longer during busy periods.
What we can help with
- Corrections to bonus terms, ratings or factual details on any brand featured on the site
- Suggestions for casinos you think we should review, including new sites not currently listed
- Questions about how we compare and rank the operators shown on our full list of non GamStop casinos
- Feedback on your own experience with a listed operator, positive or negative
- General queries about how the site works or what we cover
What we can't help with
We're an independent comparison resource, not a casino operator, payment processor or regulator. That means we can't:
- Process deposits, withdrawals or account issues on your behalf — these have to go through the casino's own support team
- Resolve disputes about a specific bet, bonus or account restriction
- Guarantee that any offer, licence status or game selection stays the same after publication — always check current terms directly with the operator before playing
If you're concerned about your gambling, or you're thinking about self-exclusion, our Responsible Gambling page has practical guidance and support options, regardless of whether you're currently registered with GAMSTOP.
Before you write in
A few quick checks can save you a reply cycle:
- Check the offer terms on the operator's own site — welcome bonuses, wagering requirements and free spin values can change without notice
- Look at our Non GamStop Casinos page to see if the detail you're querying has already been updated since you last read it
- If your question is about who we are and how the site is run, our About Us page covers our editorial approach
- For questions about how the site itself may be used, our Terms and Conditions page sets out the ground rules
A note on what we do
Casinos Not On Gamstop publishes independent research and comparisons of Curaçao-licensed casinos operating outside the UK's GAMSTOP self-exclusion scheme. We rate and rank the operators shown on this site based on published factors — bonus terms, payment options, game ranges and site usability — not on payments received from any brand, and commission never buys a higher position. If you spot something in a review that doesn't match what you've seen on a casino's own site, that's exactly the kind of thing we want to hear about.
Reminder for all readers
Gambling is only for adults aged 18 and over. If you've self-excluded through GAMSTOP or a similar scheme and are reconsidering that decision, it's worth taking a moment to think about why the exclusion was put in place before contacting any operator or getting in touch with us about it.